Contact us

Have a question about your order, need information about a product, or a business project to put to us? The Cendrier Club customer service team is here to help. Your satisfaction is our priority, and we do everything we can to reply as quickly as possible.

Before You Contact Us, the Answer May Be Right Here!

To save you time, we have gathered the most frequent requests.

• Track my order: You received a shipping confirmation email containing your tracking number. You can follow the progress of your delivery directly on the carrier's website.

• Product questions: Most technical information (dimensions, materials, care) can be found directly on each ashtray's product page.

• Returns and refunds: For any information about returns, please see our Return Policy.

Are You a Business?

For any request for a quote for a professional ashtray, a wholesale order or a partnership, send your request here and we will contact you shortly.